Frequently Asked Questions
Plain answers to common questions.
Orders & Payment
All major credit cards and Afterpay. Transactions are processed securely via Stripe.
Within 2 hours of purchase only. Email hello@fablethelabel.com.au immediately — after that, orders move into dispatch.
Not yet. Join the waitlist to be notified.
Shipping
Standard: 3–7 business days. Express: 1–3 business days. You'll receive a tracking number once dispatched.
Australian orders only at this stage.
Standard $9.95 AUD. Free on orders over $150. Express $14.95.
Returns
Returns accepted within 14 days of delivery for store credit or exchange. Items must be unworn and in original condition. See our Returns & Exchange Policy for full details.
Sale items are final sale and cannot be returned unless faulty.
Sizing
See our Size Guide for measurements and fit notes per silhouette. If you're between sizes, email us.
Generally yes. Kaftan silhouettes are relaxed and forgiving. Mini dresses run true to size.
The Product
Every piece is hand-dyed. No two are identical — and that's intentional. Variation in colour and pattern is part of what makes yours yours.
Rayon — lightweight, breathable, and fluid. It drapes beautifully and requires gentle care.
We work directly with a family-run maker in Bali. Every piece is hand-sewn by the same hands — no factory, no middleman.